Click on an item to view more information.
-
Educational Group Reservations and Deposits
- Educational Group Reservations may be made online, by mail, or by email.
- Reservations will not be secure until a non-refundable deposit of $1.00 per seat is received. This deposit is due no later than 2 weeks after receipt of the initial invoice and will be deducted from the total balance due.
- A seat MUST be reserved for everyone in the group including all students, teachers, aides, and chaperones. Please account for all attendees at the time of initial reservation.
- Email reservations may be sent to
This email address is being protected from spambots. You need JavaScript enabled to view it. .
-
Payment
- A final invoice for balance due will be sent approximately two months prior to the performance, with the exception of early season shows.
- Payment in full is due one month prior to performance.
- If final payment is not received by the due date listed on your invoice, your seats may be released for sale and deposit forfeited.
- Cancellation or reduction of reservation numbers will only be accepted up to one month prior to performance. After that time, you will be responsible for the cost of reserved seats.
- Additional seats may be purchased up to one week before performance if available.
- Absolutely no one will be admitted to the theater if payment in full has not been received in advance of performance.
- Payments will not be accepted on the day of the show without prior arrangement.
-
Educational Group Pricing
- The cost for educational groups is $5.00 per seat.
- Payment should be made with check or credit card.
- Cash will not be accepted without prior arrangement.
- No printed tickets will be issued for educational groups.
- Ushers will show you to your assigned seats.
-
Chaperones
- One free chaperone is allowed for every 10 paid student admissions.
- Please limit your adult chaperones to a reasonable number; this is often dependent on the grade level of the students attending.
- All reservations must be requested by the school group contact.
-
Age Guidelines
- Each touring company has provided us with a recommended age range for their particular performance.
-
Seating
- Educational groups will not receive printed tickets for the Discovery Series.
- All seating is done from a seating chart assigned by The Grand staff based on special needs, grade level, size of group and best "fit" in the theater.
- It is important to us to keep groups together; however, this is not always possible. Should it be necessary for your group to be split, you will be reunited prior to dismissal from the building.
- We strongly recommend the use of nametags or school-specific attire for all students and adults in your group, clearly marked with name and school.
- Please abide by all volunteer and staff instructions for seating and dismissal to keep the program running in a timely fashion.
-
Accommodations
- Please inform us of any accommodations needed at the time of reservation, including but not limited to: visual or hearing impairment, wheelchairs, walkers, or need for an interpreter. This information is used to best accommodate groups into our theater.
-
Study Guides
- A study guide will be sent to you electronically if one has been provided by the presenters of a particular performance and if an email address has been provided.
- Study guides will not be sent by US Postal Services due to the size of some study guides. Please contact the Student Discovery Series Coordinator for other methods of procuring study guides if email is not available.
-
Confirmations
- Confirmations, in the form of an invoice showing balances paid, will be sent approximately one month prior to the performance. Additionally, maps and arrival and dismissal instructions will be sent.
-
Refunds and Cancellations
- No refunds will be issued for cancellations after final payment has been made.
- Refunds will only be issued in the event that The Grand cancels the performance.
- If your school district closes due to inclement weather, The Grand will provide either an alternate show date or refund.
-
Directions
-
Parking
-
Bus Driver Information
